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Customer Satisfaction

At Divalto, customer satisfaction is at the ❤️ of our priorities.

For Divalto, each client is unique and valuable. This motto guides our teams and our daily actions.” Nathalie Robakowsky – Director of Customer Relations and Satisfaction.

Proximity is our essence, but above all our strength! Maintaining a strong bond with our customers and partners has always been essential for us.

Therefore, throughout the year, we take the time to organize meetings with our customers, our partners and our teams:

Thematic web conferences

Led by our consultants and product experts, these thematic web conferences allow us to keep our users informed of our latest software updates.

Customer meetings in the region

Divalto Tour, Divalto Open Days, Divalto Talk Days, …Yes, the name of this event has changed over the years, but the goal remains unchanged: meetings, exchanges, sharing around a vast program (demo, thematic conference, round tables, etc.)

Face-to-face in different cities in France (Paris, Nantes, Lyon, etc.) and in Montreal, or virtually depending on the context. #weadapt.

over 40 years

Divalto, a success that has lasted for 40 years

Divalto was founded in 1982 under the name INTERLOGICIEL by Maurice VALLET.

Maurice VALLET was a polytechnician. He thought fast, clear and brief. Besides, he had some principles like “Dig deep rather than rake wide”; in other words: go all out in what you know how to do without dispersing yourself; which has marked the spirits of its collaborators.

Some key dates in the history of Divalto

  • 1982: Creation of INTERLOGICIEL
  • 2006: INTERLOGICIEL becomes Divalto
  • 2008: Acquisition of the software activity of CTDEC / IBS Informatique in Cluses / Today our agency in Scionzier
  • 2009: Departure of the founder Maurice VALLET
  • 2010: Acquisition of idylis – Cloud
  • 2011: Reorganization around 3 offers: Divalto infinity, Divalto izy, Divalto idylis
  • 2013: Acquisition of DS-mobileo (formerly RBS Moby), and DS-agileo (formerly RBS Agileo).
  • 2015: Acquisition of SwingMobility. A new identity: #visionary by instinct.
  • 2018: A key year with the start of a major new shift towards business specialization and SaaS
  • 2019: Launch of Divalto weavy, the CRM connected to the field.
  • 2022: Divalto turns 40. A new team at the helm of the company. Launch of Divalto one. A new identity “instigator of the present time”
quality

Certifications

At Divalto, quality is a central subject. We have been certified ISO 9001: 2015 since February 24th, 2022 following an audit carried out in November 2021 by Bureau Veritas.

Why this commitment? We have placed our quality policy under the purpose of customer satisfaction. It can be summed up by this motto: “Each customer is unique and precious”. Each one of our collaborators has been made aware of our desire to strengthen our culture of customer satisfaction.

media

Divalto highlighted in the media